Draft for professional review

TERMS

Coordination service terms

Draft terms describing the boundary between WITH's coordination service and the independent clinical and travel services a client may choose.

Draft for professional review

About these terms

These draft terms apply to coordination services supplied by [[REPLACE: LEGAL BUSINESS NAME AND ABN]]. They are not ready for client acceptance until the replacement fields are completed and the document is professionally reviewed.

What WITH provides

WITH organises information, questions, comparisons, appointments and practical travel coordination from the patient's side.

The exact paid coordination services, fee and timing will be listed in a written service description before a client commits.

What WITH does not provide

WITH does not diagnose, prescribe, determine clinical suitability, recommend a clinically appropriate treatment, obtain clinical consent, provide dental treatment or provide emergency care.

Information on this website is general and does not replace advice from your own dentist, GP, insurer or treating provider.

Independent providers

Dental clinics, dentists, hotels, transport operators, interpreters and other suppliers are independent providers. Their own terms, prices, availability, licences and responsibilities apply.

The treating dental provider is responsible for clinical advice, examination, diagnosis, consent, treatment, records and aftercare instructions.

Fees and payment

You pay WITH a separately itemised coordination fee. Dental treatment, accommodation, transport and other travel services are paid directly to the relevant independent providers.

Under the current launch model, WITH does not receive referral commissions, marketing fees or treatment-based payments from participating dental providers.

[[REPLACE: COORDINATION FEE, INVOICE TIMING AND PAYMENT METHOD]]

Changes, cancellation and refunds

Clinical findings, provider availability, travel disruption, visa or entry requirements and personal circumstances may change or cancel an itinerary.

[[REPLACE: WITH CANCELLATION, CHANGE AND REFUND POLICY]]

Independent providers apply their own cancellation and refund terms, which the client should review before paying them.

No guarantee of suitability, savings or outcome

Website examples are illustrative only. WITH does not guarantee that a provider will accept a case, that a proposed treatment will remain suitable after examination, that a client will save a stated amount or that treatment will achieve a particular result.

Australian Consumer Law

Nothing in these draft terms excludes rights that cannot be excluded under the Australian Consumer Law.

Governing law and contact

Governing law and jurisdiction: [[REPLACE: AUSTRALIAN STATE OR TERRITORY AND COURTS]].

Questions: [[REPLACE: TERMS CONTACT]]. Emergency symptoms require prompt local professional or emergency care, not a website enquiry.